Appointments

Urgent appointments

You can request an urgent appointment for today or tomorrow (Monday to Friday).

We will respond to requests within 4 hours during opening times.

You can also:

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.

You can request a routine appointment up to 2 weeks in advance.

We will respond to requests within 4 hours during opening times.

You can also:

phone us on 01234 567 890 or
visit the surgery and speak with a receptionist
use your NHS account (through the NHS website or NHS App) or Patient Access to book an appointment, screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.

However you choose to contact us, we may offer you a consultation:

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

To cancel your appointment:

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

if there’s a specific doctor, nurse or other health professional you would prefer to respond
if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
if you need an interpreter
if you have any other access or communication needs

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the surgery as soon after 8am as possible.